• +8801718 243103
  • sbitzone@gmail.com

Terms Of Service

Terms Of Service

This Terms of Service (TOS) is a contract that sets out the rights and responsibilities of South Bangla IT Zone and registrants of domain names and hosting products through South Bangla IT Zone (Customer, you or your). This TOS incorporates other agreements between South Bangla IT Zone and you, such as the registration agreements and dispute resolution procedures. South Bangla IT Zone provides domain name registration and hosting services to you either directly, or in conjunction with other businesses. These businesses may have contracts that differ from this TOS. We will provide you with links to these contracts on request. These other agreements, along with this TOS, are collectively referred to as the “Agreements.” These Agreements may be modified for time-to-time without notice to you. You agree to be bound by these modifications.

Domain Management

The features, prices and other aspects of the Services you purchase from South Bangla IT Zone are set out in Appendix A of this Agreement. South Bangla IT Zone continually evaluates the features, prices and other aspects of the Services. From time-to-time, South Bangla IT Zone may make changes in these features and prices and is under no obligation to offer these new features and prices to you. If these new features and services are offered to you, they will be added to this Agreement when you begin using them or offering them to your customers. The prices set out on our website are valid as of the Effective Date. The prices of Services provided by South Bangla IT Zone or third parties are not guaranteed and for operational reasons may change after the Effective Date. Existing clients will be sent notification of pricing changes 15 days prior to the effective date.

Refund Policy

You can cancel your shared hosting plan within the first 30 days for a full refund. It is applicable (1) if you face any technical difficulty with our server, (2) any feature is missing which we discussed at package specification or (3) any other server error which we can not resolve. If you cancel within 30 days you receive a full refund on your shared hosting service only. The money-back guarantee does not apply to most add-on products, such as domains, given the unique nature of their costs. If you cancel within 30 days and your plan includes a free domain, South Bangla IT Zone will deduct a non-refundable domain name registration fee from your refund. This not only covers our costs but ensures that you won’t lose your domain name. You may transfer it to another registrar or simply point it elsewhere at your convenience. Please note newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. You retain ownership of your domain until the end of its registration period unless you renew it.

Acceptable Use Policy

You agree that you will NOT use the Services to:

  1. Violate any applicable local, state or federal law or regulation, including, but not limited to, any copyright, trademark, patent, anti-piracy, or other intellectual property law or regulation, or any export control or child pornography law, or encourage or enable others to violate any such law or regulation.
  2. Constitutes, depicts, fosters, promotes or relates in any manner to child pornography, child erotica, bestiality, or non-consensual sex acts, or is otherwise obscene.
  3. Drugs related website
  4. Alcohol/Wine related website
  5. Adult/ Sex related
  6. Encourages, glorifies, incites, or promotes illegal activity or drug use, excessive violence or cruelty, or Ponzi-type schemes.
  7. Is fraudulent or facilitates phishing, hacking, or identity theft, or attempts to impersonate the identity of a third party.
  8. Infringes upon a third-party business, intellectual property, contractual, privacy, or fiduciary right or improperly exposes trade secrets or other confidential or proprietary information.
  9. Contains malicious applications or code of any type.
  10. Makes or facilitates any form of computer, server, or network attack or disruption.
  11. Is defamatory, libelous, threatening, harassing or abusive.
  12. Send, post, host, enable, or facilitate any types of mail-bombs or SPAM (“SPAM” is defined as any type of unsolicited e-mail).
  13. Use or provide open proxies or Internet Relay Chat (IRC).
  14. Host any type of servers or other server applications that are frequent targets of denial of service (DDoS) attacks or other types of attacks.
  15. Collect personal information such as email addresses, screen names or other personally identifiable information without the consent of the party so identified.